Logistics operations platform
Manage shipments, process customer invoices, label and track every box, coordinate deliveries, capture proof of delivery and see your operation clearly — in one connected platform.
Built to help logistics teams reduce manual work, improve shipment visibility and manage operations more efficiently.
Actual product screen, shown with demo data.
Product overview
Canny Logistics follows a shipment through every stage your team handles. Information captured once at the start travels with the shipment, so nobody re-types it at the next desk.
Upload a PDF or photo, or enter details by hand
Operator reviews every extracted field
Unique CN/GCN number and printable PDF
One QR label per box, 1 to 500+ boxes
Pickup, transit and out-for-delivery stages
Delivery list, failed attempts, NDR and RTO
Receiver, signature, photo and GPS
Dashboard and CSV, Excel or PDF exports
Every stage above works today. Two depend on your setup: invoice extraction is best on text-based PDF invoices, and photos need the server's OCR engine or your Azure account (an operator always checks the result). Box scanning is done with the camera in the Canny Logistics Android app.
Verified invoice data becomes the shipment, the CN, the box labels and the delivery record, with no copying between spreadsheets.
Each box has its own QR identity and scan history, so a shipment of 37 boxes is tracked as 37 boxes, not one line.
Status changes, scans, exceptions, resolutions and proof of delivery are stored with who did what and when.
Features
Each feature below exists in the product today. Where something depends on your own accounts or isn't finished yet, we say so.
Create shipments with a guided 5-step form or straight from a verified invoice. Search by CN or consignee, filter by status and open the full history.
Why it matters: one place to answer “where is it and what happened?”
See the shipment listUpload a customer invoice and the system pulls out invoice number, date, value, GSTINs, e-way bill number and more. Confidence badges show what to check, and nothing is saved until an operator verifies it.
Why it matters: less re-typing, with a person still in control.
See invoice verificationGenerate a uniquely numbered QR label for every box in one step, from 1 box to 500+, and print them as a sheet. The Android app scans labels with the phone camera.
Why it matters: labels and scans can't drift out of step with the shipment.
See printed labelsSet up rate cards with per-kg rates, minimum charge, volumetric divisor, fuel surcharge, docket, handling, ODA, FOV and GST. Quote a shipment, apply the charges and raise a freight invoice.
Why it matters: pricing is consistent and every charge can be explained.
Every box carries its own status and scan history. Scans are checked: unknown labels, boxes from another shipment and repeat scans are flagged right away. The system also compares expected and scanned boxes to find missing ones.
Why it matters: short shipments are spotted before they reach the customer.
See shipment detailMissing boxes and failed deliveries automatically become exceptions. Authorised staff resolve them with a note, and the resolution is kept in the audit trail.
Why it matters: problems get an owner and a recorded outcome.
See exceptionsGroup shipments onto a vehicle trip with driver and branch details, then dispatch, mark arrived and close the trip. Dispatching moves shipments to transit for you. Air waybills and flight details can be recorded and linked to shipments by hand.
Why it matters: you know which shipments travelled on which vehicle.
See manifestsKeep a master list of branches and hubs and use them as origin and destination on shipments and trips. Branch-restricted user access isn't available yet; staff see shipments based on their role.
Why it matters: consistent origin and destination data across the network.
Move shipments through pickup, transit, out for delivery and delivered, with checks that stop invalid jumps. Delivery staff work from a shared out-for-delivery list in the Android app. Customers can follow progress on a public tracking page.
Why it matters: status is always current and checked.
Record the receiver's name, a signature, a photo, GPS location and remarks, from the Android app or the web console. A shipment is marked delivered only after POD is captured. Authorised users can view the evidence later.
Why it matters: delivery disputes have evidence behind them.
See proof of deliveryA failed attempt is logged with a reason (customer unavailable, address issue, refused, payment issue), and the shipment stays open for another attempt. The NDR queue lists these shipments, and you can start and track a return to origin.
Why it matters: failed deliveries are followed up, not forgotten.
See the NDR queueSet a cash-on-delivery amount on a shipment. It's marked collected when proof of delivery is captured, and collected amounts are grouped into remittance batches.
Why it matters: you can see what was collected and what's still to remit. Online payment collection isn't included.
Keep e-way bill details with each shipment: create a record with validity based on distance, update vehicle (Part-B) details and cancel. Dispatching a trip copies its vehicle onto the e-way record. Filing with the government NIC system isn't connected yet (in development).
Why it matters: e-way information sits with the shipment it covers.
Maintain customer records with GSTIN and contacts. Add staff with one of six roles: Super Admin, Management, Operations, Warehouse, Delivery or Customer. Customer logins only ever see their own shipments.
Why it matters: people see what their job needs, and nothing more.
A live dashboard shows totals, in-transit, out-for-delivery, missing boxes and open exceptions, with 7-day activity. Export shipments, missing boxes, delivered, POD pending, payments due and audit reports as CSV, Excel or PDF.
Why it matters: management sees the real numbers without asking for a spreadsheet.
See reportsKey actions are written to an audit log that admins can review. System settings cover CN numbering. Service invoices with payment reminders and an integrations health page are also included.
Why it matters: you can always see who changed what.
See administrationHow it works
This is how a typical shipment moves through Canny Logistics. There's no special hardware to buy: a computer, a printer for labels and an Android phone for scanning are enough.
Upload the customer's invoice (PDF or photo), or fill in the 5-step shipment form by hand.
Manual entry is always available.
Check the extracted fields side by side. Confidence badges point out anything that needs a second look.
Nothing moves on until a person confirms it.
A unique CN/GCN number and a printable CN PDF are created. Generate the boxes and print one QR label for each.
Labels print on a normal printer as a sheet.
Scan boxes with the Android app as they move through pickup, transit and out for delivery. Missing or wrong boxes are flagged.
Scanning uses the phone camera in the Android app.
Capture proof of delivery, follow up failed attempts and exceptions, and review the dashboard and reports.
A shipment is marked delivered only with POD.
Product tour
These are screenshots of the Canny Logistics Operations Console. They use demo data, not customer data.
Quick actions for your role, today's totals, what needs attention and recent admin activity, all calculated from live data.
Every shipment with its CN number, customer, status and box count. Search by CN or consignee and filter by status.
A guided form: shipment details, sender and receiver, packages, charges and payment, then review. A live summary updates as you type.
A real extraction from a sample PDF invoice. Fields come with a confidence level; anything the extractor couldn't read is left blank for the operator to fill in rather than guessed.
Everything about one shipment: route, parties, box progress, label printing, freight, e-way bill, COD, proof of delivery, status timeline and scan history.
One label per box, showing the CN number, the box's position (for example 12/37) and its unique code. The QR holds an opaque code, not customer details.
Trips move from open to dispatched, arrived and closed. Each lists its vehicle, driver, branches and the shipments on board.
Missing boxes and failed deliveries in one queue. Authorised users resolve them with a note that is kept on record.
Shipments with failed attempts, how many attempts were made and the last reason. Reattempt delivery, or start a return to origin.
Outcome, receiver, boxes delivered and GPS location, with the signature and photo available to authorised users. The full status timeline and scan history sit below.
Six reports, each downloadable as CSV, Excel or PDF, limited to what the user's role is allowed to see.
Platform health shows which integrations are configured and which still need credentials. Admins also manage users, branches, customers, rate cards, settings and the audit log.
Benefits
How much time you save depends on your volumes and processes, so we don't quote numbers. Here's where the platform helps, and which feature does the work.
Invoice details are extracted once and reused for the CN, labels and delivery record.
Invoice processing & OCR · Shipment creation
See status at shipment level and at box level, with a scan history for each box.
QR labels · Box tracking · Dashboard
Customers, branches, rate cards, trips and documents are linked to the shipments they relate to.
Customers · Branches · Manifests
Wrong-shipment scans, missing boxes and failed deliveries are flagged as they happen.
Scan validation · Exceptions · NDR queue
Receiver, signature, photo and GPS are stored with the shipment and kept access-controlled.
Proof of delivery
Search by CN or consignee and open the CN PDF, timeline and evidence in a couple of clicks.
Shipment search · Shipment detail
Operations, warehouse, delivery and management each see the same record through their own role.
Roles & permissions · Android app
Live dashboard figures, exportable reports and an audit log of key actions.
Reports · Audit log
Solutions
Canny Logistics fits businesses whose daily work is booking, labelling, moving and delivering consignments.
Book consignments from customer invoices, plan line-haul trips and keep e-way bill details with each load.
Track each parcel from pickup to doorstep, with failed attempts, returns and COD handled in the same system.
Ship to many consignees from several branches and give management one view of what went out and what arrived.
When one consignment is 37 or 500 boxes, every box gets its own label and is checked at every stage.
Give delivery staff a simple phone app and give the office live status without phone calls.
When customers expect paperwork and evidence, keep invoices, CNs and POD together and access-controlled.
What Canny Logistics doesn't do today: route optimisation, fleet telematics or GPS vehicle tracking, warehouse inventory management (WMS), per-driver delivery assignment, online payment collection, and live airline or courier-partner APIs. If you need any of these, tell us in your demo request and we'll be straight about what's possible.
Access anywhere
The Operations Console runs in a web browser, so there's nothing to install on office computers. Field teams use the Android app.
The full Operations Console in a current version of Chrome, Edge, Firefox or Safari.
The console adapts to tablets and phones with a collapsible menu. On iPhone and iPad, use Safari and Add to Home Screen for a one-tap shortcut. There's no native iOS app.
For operations, delivery and customer users: camera scanning, invoice photos, and POD with signature, photo and GPS. We provide it as an installable app during onboarding; it isn't on Google Play.
Your customers can track a consignment by CN number without logging in. It shows status, box counts and approved remarks only.
Integrations
Integrations are switched on through server configuration. The console's Platform Health page shows which ones are configured.
Email needs a verified sending domain; WhatsApp needs approved message templates.
Live NIC filing will need your GST Suvidha Provider (GSP) account.
Air waybill and flight details are entered manually.
Security & access control
These controls are built into the platform and covered by its automated tests.
Passwords are stored as one-way hashes (bcrypt). Sign-in sessions use signed tokens that expire, by default after 12 hours.
Six roles with a permission list for each, checked on the server for every request, not just hidden in the interface.
Customer logins can only reach their own shipments, invoices and notifications. Requests for anyone else's data return “not found”.
Invoices and POD signatures and photos are stored privately and served only through permission-checked endpoints.
QR labels carry an opaque code, not customer details. Public tracking shows limited fields and is rate-limited.
Key actions are recorded in an audit log. A backup script for scheduled database and file backups is included; the schedule is set up per deployment.
We don't claim third-party security certifications. Ask us about hosting, data location and backup arrangements during your demo.
Resources
Canny Logistics is a logistics operations platform. It covers the work between receiving a customer's invoice and confirming delivery: creating consignments (CN/GCN), labelling and scanning boxes, managing movement and delivery, capturing proof of delivery and reporting. It has a web-based Operations Console and an Android app.
Invoice capture and verification, shipment creation with CN/GCN PDF, box and QR label generation, scanning with missing-box detection, status movement (pickup, transit, out for delivery, delivered), exceptions, proof of delivery, failed delivery (NDR) and return to origin (RTO), COD, e-way bill records, freight rate cards and quotes, line-haul manifests, air waybill records, service invoices and payment reminders, and reports.
You upload the invoice as a PDF or a photo. The system extracts fields such as invoice number, date, value, GSTINs, e-way bill number and package count, and shows a confidence level for each one. An operator checks and corrects the fields, then confirms. Only then is the shipment created.
Accuracy depends on the document. Text-based PDFs work best with the built-in extractor. Photos and scans need an OCR engine installed on your server or an Azure AI Document Intelligence account. If extraction fails, the fields are left empty for manual entry. Nothing is made up.
Yes. Each box in a shipment gets a unique code and QR label, its own status and a scan history. The shipment view shows how many boxes are delivered and how many are missing.
The platform prints QR labels and scans them with the phone camera in the Android app. The app's scanner also reads common barcode formats such as Code 128 and EAN. Each scan is checked against the shipment: unknown codes, boxes from another shipment and duplicate scans are flagged. The web console shows scan history but doesn't scan itself.
Yes. POD records the receiver's name, a signature, a delivery photo, GPS location and remarks. It can be captured in the Android app or the web console. A shipment is only marked delivered once POD is submitted, and the evidence can be viewed later by authorised roles.
Yes, for tracking. You set a COD amount on a shipment, it's marked collected when POD is captured, and you group collected amounts into remittance batches. The platform doesn't take card or UPI payments itself.
It keeps e-way bill records with each shipment, including validity based on distance, vehicle (Part-B) updates and cancellation, and it reads the e-way bill number from invoices. Generating or updating e-way bills directly on the government NIC portal isn't connected yet. That integration is in development and will require your GST Suvidha Provider account.
Yes. The Operations Console works in phone and tablet browsers. The Android app adds camera scanning, invoice photos and POD capture for operations, delivery and customer users; we provide it during onboarding as an installable app (it isn't on Google Play). There's no native iPhone app, but the console works in Safari on iPhone and iPad.
Some setup is needed: your users and roles, branches, customers, rate cards, CN numbering, and any integrations you want such as email or WhatsApp. A user manual is available. We'll agree the onboarding and training your team needs during the demo.
Several things are configurable without code changes: CN prefix and numbering, rate cards per customer and transport mode, branches, and which integrations are active. The six user roles are fixed. Anything beyond configuration can be discussed during the demo.
Fill in the demo request form below. Tell us about your business and which features matter most, and our team will contact you the way you prefer to arrange a walkthrough.
Request a demo
Tell us a little about your operation. We'll walk you through the features that matter to you, and be clear about what fits and what doesn't.
Your request has been saved and our team will review it.
See how Canny Logistics can help your team organise shipments, track packages, manage delivery workflows and improve operational visibility.
